Leaflet Distribution Terms & Conditions

By accepting our quotation or by using this website you agree to be bound by the terms & conditions of Livetrack Distribution which are set out below.


1.1 Unless otherwise stated, distribution will normally take place with other non competing material to the individual addresses which usually receive other leaflets or magazines within the area on the dates scheduled. This does not necessarily imply 100% penetration of all the addresses within any given area.

1.2 Whilst every effort will be made to meet the agreed schedule Livetrack Distribution reserves the right to vary both the method and timing of the distribution, having consulted with the client and agreed any changes necessary.

1.3 The stated distribution objectives and overall quantity distributed are subject to a variance of up to 5% within the terms and conditions of the contract.

1.4 Where targeting facilities are provided to postcode/geographical area or house types, this is based on the predominance of these categories within a particular round.

1.5 All distributions must be paid for in advance with cleared funds.


2.1 In the event of a delay or error in the quantity of items supplied, distribution will be carried out at the earliest subsequent opportunity. Livetrack Distribution will advise their client as early as possible of any delays or incidence of short/over supply.

2.2 Unless otherwise agreed, supplies should be received at least seven days prior to the date of distribution.

2.3 All stock must be boxed in equal amounts and labelled clearly. Any stock arriving loose may be turned away.

2.4 Any stock left surplus from distributions will be disposed of within 90 days, unless stated otherwise by the client at the time of order. Items less than 1000 will be automatically discarded unless stated otherwise by the client.


3.1 At least seven days notice must be given for any cancellation or alteration to distribution arrangements of a standard distribution. At least fourteen days notice must apply in the case of ‘solus’ distributions. If this notice is not provided, the company reserves the right to recover any reasonable costs related to the planned distribution.

3.2 It is the customers responsibility to ensure the correct amount of leaflets are delivered to the office. Any shortages will still be invoiced/charged for.


4.1 All orders are accepted subject to approval of the content of the item. The company reserves the right to cancel or refuse to accept any order in full or part, without giving an explanation. The company will not accept for delivery items that infringe the Code of Advertising Practice of British Code of Sales Promotion Practice and will be guided by the Advertising Standards Authority on such matters.

4.2 It is the responsibility of the printer and/or publisher of any item distributed to ensure that the legal requirements related to that item are met. In this context, it should be noted that it is a legal requirement that all newspapers, leaflets, supplements etc; intended for distribution shall contain the name and address of the printer. The company will have recourse to the client for any legal action taken against the company that directly relates to the form or content of the item distributed.


5.1 In the event of any queries arising from the distribution, the company undertakes to investigate such queries, provided that they are reported within 5 days of distribution taking place and that sufficient information is made available. The results of any such investigations will be reported to the client within a reasonable time scale. Any relevant documentation will be made available for inspection by the client at the company’s offices.

5.2 In the event of any localised shortfall in distribution being identified, this will be rectified and subsequent delivery will be considered as fulfilment of the contract. If this is practicable, the credit will be offered to the client in direct proportion to the identified shortfall in distribution. Under no circumstances will be company accept any liability in excess of the value of the distribution contract.


6.1 The company indemnities the client against any third party claims arising from the action of its staff or agents involved in the distribution.

6.2 Excluding all other liabilities, the company also undertakes to insure the clients material against all risks whilst it is in the company’s possession. In the event that any or all of the material for distribution is damaged or destroyed whilst in the possession of the company or it’s agents. The company’s liability is deemed to be strictly limited to the production costs of the material. The company accepts no liability for any form of consequential loss.


7.1. Unless otherwise stated, the price quoted applies only to the distribution of items on behalf of individual advertisers and or businesses whom are promoting their own goods, services, functions etc; via material specifically printed on their behalf.

7.2 These terms and conditions are the basis on which the distribution contract is accepted and where any conflict may arise will be deemed to override any other Terms & Conditions related to this contract.